Parenting is a tough job. Being a kid isn't always a picnic either. Conflict between the two is just a fact of family life. Most of these issues are dealt with routinely - we work it out, talk it out or wait it out.
Some issues are more critical than others; if not addressed, they can escalate. Mediation can help open communications and get the situation back on track.
"Our Son is skipping school and getting suspended!"
"My parents won't let me do anything!"
"We fear for our daughter's future, she is out of control!"
"My son has no respect for my rules. He has no accountability!"